Privacy Policy

This website is operated by SALZBURG PANORAMA TOURS Gesellschaft m.b.H & PANORAMA TOURS & TRAVEL Gesellschaft m.b.H., Schrannengasse 2/2, 5020 Salzburg, Austria ("we" or "us"). This notice describes how we, as a data protection officer, process your personal data in connection with this website.

1. What data we process about you

In the course of your visit to this website, we will collect the following information: The date and time of accessing a page on our website, your IP address, the name and version of your web browser, the website (URL) that you requested before calling this Website, certain cookies (see point 2 below) and any information you provide yourself by completing the contact form, subscribing to the newsletter or making a booking.

We automatically collect and store information that your browser transmits to us. These are:

  • browser type / version,
  • the operating system used,
  • referrer URL (the previously visited page),
  • the host name of the accessing computer (IP address),
  • the time of the server request,
  • the transferred amount of data and
  • the message whether the retrieval was successful.

The IP addresses of the users will be deleted or anonymized after the end of use. In the case of anonymization, the IP addresses are changed in such a way that the details of personal or factual circumstances can no longer be assigned to a specific or identifiable natural person, or only with a disproportionately large amount of time, cost and manpower. The data in the so-called log files are evaluated by us in anonymous form in order to continue website improvements and make it more user-friendly, and find and fix bugs faster.

In addition, they are used to control the server capacities, in order to be able to provide corresponding data volumes if required.

Contact form

If you contact us via the form on the website or by e-mail, your data will be stored in order to process the request and in case of follow-up questions. We will not share this information without your consent.

There is no obligation to actually disclose any information that we ask you to submit on our website. However, if you do not, you will not be able to use all features of the website.

Data usage when registering for the e-mail newsletter

If you subscribe to our newsletter, we will use the information required or separately provided by you to send you regular e-mail newsletters.
As soon as you have subscribed to the newsletter, we will send you a confirmation e-mail with a link to confirm the registration.
It is possible to unsubscribe from the newsletter at any time and can be done either by a message to the contact option described below or via a dedicated link in the newsletter.

2. Cookies

On this website so-called cookies are used. A cookie is a small file that can be stored on your computer when you visit a website. Basically, cookies are used to provide users with additional features on a website. For example, they may be used to help you navigate a website, to allow you to continue to use a website where you left it, and / or to save your preferences when you return to the website.  Cookies cannot access, read or modify any other data on your computer.

Most of the cookies on this website are called session cookies. They will be automatically deleted when you leave our website. Tracking cookies, however, remain on your computer until you manually delete them in your browser. We use such tracking cookies to recognize you when you visit our website again.

If you want to control cookies on your computer, you can choose your browser settings to get a notification when a website wants to save cookies. You can also block or delete cookies if they have already been saved on your computer. If you want to know more about how to set these steps, please use the "Help" function in your browser.

Please note that blocking or deleting cookies could affect your online experience and prevent you from using all options on this website.

3. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and allow an analysis of your use of the website. We process your data based on our overriding legitimate interest to provide easy-to-use website access statistics in a cost-effective manner (Art 6 para 1 lit f of the General Data Protection Regulation).

The information generated by the cookie about your use of this website (including your IP address and the URLs of the web pages accessed) is transmitted to Google's servers in the USA and stored there. We do not store any of your data collected in connection with Google Analytics.

This website uses the possibility of IP anonymization provided by Google Analytics. Your IP address will therefore be shortened / anonymized by Google as soon as Google receives your IP address. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide us with other website and internet related services. The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data by Google.

You can prevent the storage of cookies by a corresponding setting of your browser software. We point out, however, that in this case you may not be able to use all the functions of this website to the full extent. You can also prevent Google from collecting your data in connection with Google Analytics by downloading and installing the browser plug-in available at the following link: .

You can also prevent the collection of your data by Google Analytics on this website by clicking on the link below. An opt-out cookie will be set which prevents the future collection of your data when visiting this website:

Disable Google Analytics

For more information about Google's Terms of Use and Google's Privacy Policy, please visit  or


Google Maps
This website uses the Google Maps product of Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). By using this website you consent to the collection, processing and use of data collected by Google, its agents and third parties. Google Maps terms of service can be found at: 

5. Web fonts

This website uses "", a font service of Monotype GmbH, Werner-Reimers-Strasse 2-4, 61352 Bad Homburg. Each time you visit this site, files are loaded from a server to display the text in a specific font. Your IP address can be transferred to a server of and stored in the usual server protocol. Further processing of this information is the responsibility of For terms and conditions, see the privacy policy. 

The use of web fonts is in the interest of a uniform and attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of article 6 (1) lit. F. DSGVO.

6. Purposes of data processing

We will process your personal information for the following purposes:

  • to make this website available to you and to further improve and develop this website;
  • to create usage statistics;
  • to detect, prevent and investigate attacks on our website;
  • to respond to your requests;
  • to process bookings and orders;
  • to provide you with information about products, services and events when you register for the newsletter

7. Registration for the newsletter

The data provided for the registration for the newsletter (first name and surname, e-mail address) will only be used to send the newsletter. To send the newsletter, we use the e-mail address provided by you and then require your confirmation that you, as the owner of the e-mail address, agree with the receipt (so-called double opt-in). You can unsubscribe at any time via the unsubscribe option provided in the newsletter or at By signing up to receive the newsletter, you agree to receive information about products, services and events.

We use the list provider MailChimp to send our newsletter. MailChimp is an offer from The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318 ("Rocket"). Rocket has signed the so-called "Safe Harbor Agreement" on July 22, 2008, which is a privacy agreement between the European Union and the United States.

The data stored during registration will be transmitted to Rocket and stored by Rocket. The data provided during registration will not be transmitted to other third parties. After registering, MailChimp will send you an e-mail to confirm your registration. Furthermore, MailChimp offers various analysis options on how to open and use the sent newsletters, i.e. how many users sent an e-mail, whether e-mails were rejected, and whether users logged out of the list after receiving an e-mail. However, these analyzes are only group-related and are not used by us for individual evaluation. MailChimp also uses the Google Analytics analytics tool from Google, Inc and may include it in the newsletters. Further details on Google Analytics can be found in this privacy policy under "Google Analytics".

For more information about privacy at MailChimp, visit: You can revoke your consent to the storage of the data, as well as their use to send the newsletter, at any time. You can exercise your revocation at any time by email to  or by clicking on the link provided for each newsletter. 

8. Legal basis of processing 

The legal basis for the processing of your personal data is our overriding legitimate interest (pursuant to Article 6 (1) (f) of the EU General Data Protection Regulation), which is to achieve the purposes set out in point 3 above and the legal basis for the conclusion of the contract and the performance of the contract (Art 6 para 1 lit b DSGVO) or your consent, if you register for the newsletter. 

9. Transmission of your personal data 

For the above purposes, we will send your personal information to the following recipients: 

  • IT service providers we use: Neonblack OG, Ziegeleistraße 18G, 5020 Salzburg, Austria 
  • Newsletter Shipping Provider: The Rocket Science Group LLC  d/b/a MailChimp, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, Georgia 30308 

Some of the above recipients are located outside your country or process your personal information there. The level of data protection in other countries may not match that of your country. However, we only transfer your personal data to countries for which the EU Commission has determined that they have an adequate level of data protection, or we take measures to ensure that all recipients have an adequate level of data protection. For example, we conclude standard contractual clauses (2010/87 / EC and / or 2004/915 / EC). These are available on request at
We have carefully selected our partners. Our partners take appropriate technical and organizational measures to ensure that your data is processed in accordance with data protection regulations and that your rights are protected. The partners are not permitted to use the personal data provided for their own or advertising purposes or to pass them on to third parties.

10. Duration of storage

We will always save your data for a period of two months. Longer storage will only be provided to the extent necessary to investigate identified attacks on our website.

In any case, if you place orders or bookings on our website, we will store your data until the contract is fulfilled or as long as legal obligations so stipulate.

If you sign up for the newsletter, we will store the data as long as the newsletter is sent and no revocation takes place.

11. Your rights in connection with personal data

You may, among other things, be entitled (subject to applicable law), (i) to verify whether and what personal information we have stored about you and to receive copies of such data, (ii) to correct, supplement or delete your personal information, (iii) to require us to restrict the processing of your personal data, and (iv) in certain circumstances, to object to the processing of your personal data or the prior consent given for the processing of your personal data (v) to know the identity of third parties to whom your personal data are transmitted, and (vii) to lodge a complaint with the competent authority (Austrian Data Protection Authority or European Supervisory Authority).

Contact the Data Protection Authority:

Austrian Data Protection Authority
Wickenburggasse 8
1080 Vienna
Telephone: +43 1 52 152-0

12. Our contact details 

If you have any questions or concerns regarding the processing of your personal data, please contact us: 
PANORAMA TOURS & TRAVEL Gesellschaft m.b.H.
Schrannengasse 2/2, 5020 Salzburg, Austria
+43 662 8832110